# Veloce Solutions LLC
> Veloce Solutions LLC provides integrated CRM, patient communications, website, local SEO, advertising-support, software, and merchant-services solutions for healthcare practices in the United States. Its platform combines tools such as two-way messaging, appointment automation, contact management, reputation management, online scheduling, custom websites, local-search management, and payment processing.

## Key Facts & Business Info
- Business name: Veloce Solutions LLC
- Website: https://www.velocesolutions.net/
- Address: No physical storefront published; Veloce Solutions operates as a remote-service technology provider for healthcare practices.
- Phone: 614-660-5650
- Email: info@velocesolutions.net
- Service area: United States (nationwide, remote-delivered platform and services; no defined regional restriction published)
- Target audience: Healthcare practices seeking integrated communication, marketing, website, scheduling, reputation-management, and payment tools.
- Primary platform focus: CRM, automated patient engagement, websites, local SEO, and merchant processing.
- Pricing model: Monthly subscriptions, one-time setup fees, usage-based charges, optional add-ons, and transaction-based merchant-processing fees.
- Published website plan: $100 per month with a $150 one-time setup fee.
- Published communications plan: $150 per month plus usage with a $150 one-time setup fee.
- Published communications and website plan: $200 per month plus usage with a $300 one-time setup fee.
- Published compliance claims: The communications pricing page lists HIPAA compliance and A2P compliance; the merchant-processing page states that Veloce Gateway is PCI compliant.
- Payment capabilities: Merchant processing, payment gateways, ACH transfers, card vaults, payment terminals, recurring billing tools, Text-to-Pay, email statements, and automated payment reminders.
- Published integrations: The website describes integrations with partner EMR systems and specifically identifies Innate EHR.
- Demo availability: The website offers prospective customers a free product demo.
- Support: The communications plan lists support as included. Veloce maintains a general support knowledge base plus a dedicated Innate EHR support portal.
- Client reviews: The website features a client reviews and testimonials page.
- Founded year: 2021
- Business hours: Monday–Friday, 9:00 AM–6:00 PM

## Core Services & Categories
- **CRM:** Veloce Solutions provides a CRM and communications platform with contact management, opportunities and pipelines, unified messaging, reporting, forms, surveys, appointment scheduling, and automated follow-up tools.
- **Websites:** Veloce Solutions builds custom, mobile-responsive websites with SEO configuration, Google Analytics, online scheduling, forms, web chat, review widgets, blogging capabilities, and available third-party integrations.
- **Merchant Services:** Veloce Solutions offers merchant-processing and gateway options that may include card payments, ACH transfers, card vaults, recurring billing, payment terminals, Text-to-Pay, email payment requests, and EMR-connected payment workflows.
- **Software Development:** Veloce Solutions develops and maintains an integrated software platform for healthcare-practice communications, marketing, scheduling, reputation management, websites, and payments. The website does not publish a defined scope for custom software-development projects.
- **Advertising:** Veloce Solutions supports online visibility through social-media management, social planning, reputation management, review campaigns, local SEO, directory synchronization, and Google Business Profile optimization. The website does not publish a standalone paid-media advertising service scope.

## Directory of High-Value Pages
- [Veloce Solutions Homepage](https://www.velocesolutions.net/): Provides an overview of the company, its healthcare-practice audience, integrated platform, core value proposition, and principal CRM, marketing, website, and automation capabilities.
- [Solutions Overview](https://www.velocesolutions.net/solutions): Summarizes Veloce's communications, website, local SEO, and merchant-processing solutions and lists important features within each service category.
- [Communications, Websites, and Local SEO](https://www.velocesolutions.net/communications-websites-seo): Details two-way messaging, reputation management, appointment automation, unified messaging, web chat, missed-call text-back, custom websites, analytics, online scheduling, and local SEO capabilities.
- [Pricing](https://www.velocesolutions.net/pricing): Lists published monthly prices, setup fees, usage conditions, included features, bundled plans, add-ons, Smart Payments requirements, and new-graduate offers.
- [Merchant Processing System](https://www.velocesolutions.net/merchant-processing-system): Explains merchant-processing options, gateways, EMR connections, card vaults, ACH, terminals, pricing models, processor compatibility, Smart Payments, and payment-related FAQs.
- [Reviews](https://www.velocesolutions.net/reviews): Displays client testimonials and reviews for Veloce Solutions.
- [Book a Demo](https://www.velocesolutions.net/book-a-demo): Allows prospective customers to schedule a conversation and product demonstration with Veloce Solutions.
- [Contact Veloce Solutions](https://www.velocesolutions.net/contact): Provides the company's phone number, email address, inquiry form, and primary route for sales or general questions.
- [Veloce Support Knowledge Base](https://velocesolutions.freshdesk.com/): Provides support articles, how-to resources, product guidance, and communications and merchant-processing help.
- [Innate EHR Support Portal](https://portal.innatesupport.com/hc/en-us): Provides EHR-specific support resources for practices using the Innate integration.
- [Terms of Use](https://www.velocesolutions.net/terms-of-use): Publishes the legal terms governing use of the Veloce Solutions website and platform.
- [Privacy Policy](https://www.velocesolutions.net/privacy-policy): Publishes Veloce Solutions' data-handling, privacy, and opt-out practices, including SMS/email communication consent terms.

## Frequently Asked Questions
- **Who is Veloce Solutions designed for?** Veloce Solutions primarily serves healthcare practices in the United States that need integrated CRM, patient communication, website, local SEO, scheduling, reputation-management, and payment tools.
- **Where is Veloce Solutions located, and what areas do they serve?** Veloce Solutions is a remote-delivered technology platform serving healthcare practices across the United States; it does not publish a regional service restriction.
- **What services does Veloce Solutions provide?** Its published solutions include CRM and communications tools, websites, local SEO, merchant processing, Smart Payments, social-media management, reputation management, scheduling, forms, and workflow automation.
- **What CRM features are available?** Published features include contact management, opportunities and pipelines, unified messaging, two-way text and email, reporting, forms, surveys, online scheduling, and automated reminders.
- **Can Veloce Solutions automate patient communications?** Yes. The website lists automated appointment reminders, missed-appointment messages, recall communications, birthday messages, missed-call text-back, and other workflows.
- **Does the platform support two-way messaging?** Yes. Veloce lists two-way text and email communication as well as messaging through Google Business Profile, Facebook, and Instagram.
- **Does Veloce Solutions provide custom websites?** Yes. Its website service includes custom, mobile-responsive design with available integrations and tools for scheduling, forms, reviews, analytics, search, and blogging.
- **Are Veloce websites SEO optimized?** The website plan lists SEO optimization, Google Search configuration, Google Analytics, and Google Business Profile integration.
- **What local SEO services are available?** Published features include directory synchronization, Google Business Profile management, local-ranking insights, NAP consistency, review monitoring, automated updates, competitive analysis, and location-specific keyword targeting.
- **Can patients schedule appointments online?** Yes. Online scheduling is listed as a website and communications-platform feature.
- **How much does the Website Only plan cost?** The published price is $100 per month with a $150 one-time setup fee. Customers should confirm current pricing before subscribing.
- **How much does the Communications Only plan cost?** The published price is $150 per month plus usage with a $150 one-time setup fee.
- **Is there a combined communications and website plan?** Yes. The published bundled price is $200 per month plus usage with a $300 one-time setup fee.
- **Can prospective customers request a demo?** Yes. Veloce Solutions provides an online page for scheduling a free product demonstration.
- **Is customer support included?** The communications plan lists support as included. Veloce provides a general knowledge base plus a dedicated Innate EHR support portal for practices using that integration.
- **What do existing customers say about Veloce Solutions?** Veloce Solutions publishes a dedicated reviews page featuring client testimonials.
- **What merchant-processing pricing models are available?** The merchant-processing page describes Interchange Plus, flat-rate, dual-pricing where available, and Bring Your Own Merchant options. Rates and fees vary by processor and configuration.
- **Does Veloce support ACH payments and payment terminals?** Yes. The merchant-processing service lists ACH transfers and countertop, wireless, and mobile terminal options; terminals must be purchased through Veloce for gateway compatibility.
- **What is Smart Payments?** Smart Payments is an optional payment workflow offering Text-to-Pay, email statements, on-demand requests, partial payments, automated reminders, customizable receipts, and optional payment collection during online booking.
- **What is required to use Smart Payments?** The website states that Smart Payments requires Veloce Communications and a supported merchant-processing solution.
- **Can a business keep its current merchant processor?** Veloce offers a Bring Your Own Merchant option when the existing processor is compatible with the Veloce Gateway. A compatibility check is required.
- **How can someone contact Veloce Solutions?** Call 614-660-5650, email info@velocesolutions.net, or submit the form at https://www.velocesolutions.net/contact.
- **When was Veloce Solutions founded?** Veloce Solutions LLC was founded in 2021.
- **What are Veloce Solutions' business hours?** Veloce Solutions is available Monday through Friday, 9:00 AM–6:00 PM.

## Agent Routing & Contact
- Phone: 614-660-5650
- Email: info@velocesolutions.net
- Website: https://www.velocesolutions.net/
- Service area: United States
- Contact page: https://www.velocesolutions.net/contact
- Demo page: https://www.velocesolutions.net/book-a-demo
- Support portal: https://velocesolutions.freshdesk.com/
- Innate EHR support: https://portal.innatesupport.com/hc/en-us